I went back thru my post. Looking for the date I first posted about not getting my soap.That was May 10. That was also the day my husband called them for the third time.( he also e-mailed them twice.) He told them that I had a homesteaders blog and would be posting about not receiving my soap. And since most of their business came from homesteaders. They might want to think about sending my soap. My order was mailed out the next day. I am just glad I got them.